​​Enterprise Applications Services: Services and Responsibilities

• Provide technical support for network and campus technicians as necessary to resolve problems.
• Monitor the performance of systems, services and processes to maintain system stability.
• Develop, document and implement standards and procedures related to application administration.
• Act as technical liaison between campus and district departments for evaluating technology solutions based on strategic initiatives and needs.
• Provide project implementation and post implementation support for applications and enhancements to existing systems.
• Manage Enterprise Resource Planning (ERP) System modules, upgrades and requirements.
• Evaluate and integrate third party vendor functionality into ERP.
• Provide State and Federal reporting systems and services.
• Maintain multiple data sources for reporting and analytical needs including the Institutional Research data warehouse.
  
  

ITS Enterprise Applications Services Team Members

Enterprise Application Services

• System Support by Location
• RSCCD Production Links​
• RSCCD Test Links​        

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• Admissions & Records: College Credit
• Admissions & Records: Continuing Ed.
• Curriculum & Scheduling
• Enrollment Management
• Financial Aid
• Fiscal Services
• Human Resources
• Research and Data Integrity            

Team Location

RSCCD
Information Technology Services
2323 N. Broadway, Suite 250
Santa Ana, CA 92706