Information Technology Services (ITS)

​​​​​​​RSCCD district office

ITS Mission Sta​​​​tement

Information Technology Services provides leadership and planning for the effective and strategic use of educational technologies in alignment with academic and administrative missions for Rancho Santiago Community College District.

In support of this mission, we will:

  • Partner with stakeholders to understand the information technology needs of faculty, staff, and students
  • Provide secure, reliable, and integrated technology solutions
  • Demonstrate technical and operational excellence through a commitment to professionalism, solution assessment, and continuous improvement in both existing and emerging technologies

Core Values: Drive and guide the ITS department as we serve RSCCD. As members of ITS, we are committed to:

  • Collaboration: We are dedicated to a constructive, team-oriented environment, gathering varied perspectives, sharing knowledge, and building effective partnerships with key stakeholders
  • Continuous Improvement: We strive for operational excellence through the on-going development and evaluation of resources, processes and solutions across the entire organization
  • Innovation: We encourage creative and critical thinking in the development of technology services and solutions
  • People: We listen to, respect, and care for faculty, staff, students, and one another, both professionally and personally
  • Service: We strive to provide excellent service by being consistent, agile, reliable, and accessible to all
  • Transparency: We leverage open communications and thoughtful business processes to be accountable in our interactions and our work

ITS Help Desk​: 714-564-4357 (HELP) or 44357

​​​Password Change & Reset

The ITS Management Team:

​Name/Email​Title​Responsibility ​AreaPhone​
Jesse Gonzalez​​
Assistant Vice Chancellor of Information Technology Services Information Technology Services Department​​714-480-7401
Ron Gonzalves
​​Director Academic & End User Support Services
Santa Ana College
Academic & End User Support Services - SAC & CEC​714-564-6425

Kimberly Perna

​Director Academic & End User Support Services
Santiago Canyon College
Academ​ic & End User Support Services - SCC & OEC
Institutional Websites Development
​714- 480-7437
Dane Clacken
​Director Technology Infrastructure and Support Services
District Office
Technology Infrastructure and Support Services​714-480-7417
Adam Howard
Director of Enterprise Applications Services
District Office
​Enterprise Applications Services​ 714-480-7409

The ITS department provides comprehensive technology support to student services, academic programs, and administrative services throughout the district, colleges, and continuing education centers.


2323 N. Broadway
Suite 250
Santa Ana, CA 92706
1530 W 17th St.
Room A-117
Santa Ana, CA 92706
8045 E. Chapman Ave.
Room H-127
Orange, CA 92869