Mail in Prescriptions

​​Getting your Prescriptions through Mail Order

Costco Mail Order Pharmacy will service your mail order needs. It is an easy way for you to get a 90-day supply of your long-term or maintenance medications. For drugs needed on a short-term basis (e.g., antibiotics for short-term illness), we recommend using a retail pharmacy.


Step 1: Enroll
Register online at​.   Under "New Patients" create an account.  Enter all required information to set  up your online patient account including information regarding drug allergies, medical conditions, payment, etc. Please note each patient will need their own email address to create an online account. You can also complete the mail order enrollment form available online and mail into the pharmacy.

Step 2: Fill Your Prescription
Request your new prescription online at​.   Provide prescription information including physician name, drug name and shipping method.  Confirm your order and mail the original prescription to the address provided. Or have your health care provider send the prescription directly to the Costco Mail Order. Your provider can send the prescription through the following options:

  • Call: 1-800-607-6861
  • Fax: 1-888-545-4615
  • E-prescribe

Costco Pharmacy will begin processing your order once you have placed a request and the original prescription is received at their facility.

Obtaining Refills

Once you've received your first prescription via mail order, refills can be ordered using any of the following methods:

  • Online:
  • Call: 1-800-607-6861
  • Costco's 24-hour automated telephone system guides you through the refill ordering process. Be sure to have your prescription number available.


  • Enroll in the auto refill program online.

Average process and shipping time is 6 to 14 days.

Costco offers free standard shipping. Expedited shipping options are available for an additional fee.