To go to the ER or not?
When you need care right away, deciding where to go can be a tough call. The emergency room (ER) may seem like a natural choice. But if it's not a true emergency, you might save money and time by going somewhere else. ER wait times are at an all-time high. Plus, an ER visit can be expensive. True emergencies need ER care or a 911 call. But when it's not an emergency, we can help you find other options for care.
Calling your primary doctor is a good first choice. But if you can't see your doctor soon enough, or if it's after hours, finding a clinic or urgent care center is another good option.
Most urgent care centers are open weeknights and weekends.
Finding non-emergency care is easy:
For Anthem Members: anthem.com/ca/eralt
For Kaiser Members: Emergency Care
Each clinic or center may have different services. Before you go, be sure to call and ask:
What are your hours?
Do you have services that I need?
What age range to you treat?
Are you in my health plan network?