Application Support Services

  

​Application Systems: Services and Responsibilities

  • Provide technical support for network and campus technicians as necessary to resolve problems.
  • Monitor the performance of systems, services and processes to maintain system stability.
  • Develop, document and implement standards and procedures related to application administration.
  • Act as technical liaison between campus and district departments for evaluating technology solutions based on strategic initiatives and needs.
  • Provide project implementation and post implementation support for applications and enhancements to existing systems.
  • Manage Enterprise Resource Planning (ERP) System modules, upgrades and requirements.
  • Evaluate and integrate third party vendor functionality into ERP.
  • Provide State and Federal reporting systems and services.
  • Maintain multiple data sources for reporting and analytical needs including the Institutional Research data warehouse.

ITS Application Systems Team Members

Application Support Services

 


Team Location

RSCCD
Information Technology Services
2323 N. Broadway, Suite 250
Santa Ana, CA 92706